Fees, Refunds and Right of Cancellation 

5. Fees, Refunds and Right of Cancellation 

5.1 The appropriate Fee for the selected Training Course must be paid to FAW in full by the Candidate when the Application Form is submitted.  FAW will reimburse the Candidate in full for the Fee paid if the Candidate's application is rejected. 

5.2 At any time prior to the commencement of a Training Course, FAW shall have the right to cancel the Training Course by giving the Candidate as much written notice as is reasonable in all the circumstances.  In the event of such cancellation, FAW will re-imburse the Candidate in full for the Fee paid. 

5.3 Right of cancellation:-

5.3.1 Unless the exception below applies, the Candidate has the right to cancel the Contract within 14 days without giving any reason.

5.3.2 The cancellation period will expire 14 days after the day on which FAW issued its acceptance.

5.3.3 To exercise the right to cancel, the Candidate must inform FAW of the decision to cancel by a clear statement (e.g. a letter sent by post, fax or email). The Candidate may use the attached <<model cancellation form>>, but it is not obligatory.

5.3.4 To meet the cancellation deadline, it is sufficient for the Candidate to send the communication of the right to cancel before the cancellation period has expired.

5.3.5 If the Candidate cancels the Contract, FAW will reimburse the Candidate (or any third party who made payment on behalf of the Candidate) all payments received and the reimbursement will be made without undue delay and not later than 14 days after the day on which FAW is informed about the Candidate's decision to cancel the Contract. Reimbursement will be made using the same means of payment as used for the initial transaction, unless the Candidate has expressly agreed otherwise. In any event, the Candidate will not incur any fees as a result of the reimbursement.

5.3.6 Exception“ the right of cancellation does not apply where the Service has been fully performed within the 14 day cancellation period and the performance of the Service began after a request by the Candidate accompanied by an acknowledgment that the Candidate would lose the right to cancel once the Contract had been fully performed.

5.3.7 Where following the express request of the Candidate, the Service has commenced within the 14 day cancellation period, FAW shall be entitled to charge the Candidate for the supply of the Services for the period ending with the time when FAW is informed of the Candidate's decision to cancel and calculated as a proportion of the total Fees payable under the Contract.

5.4 In addition to the cancellation rights under condition 5.3 (and without in any way limiting the Candidate's cancellation rights under condition 5.3), the Candidate shall have the right to cancel the Contract at any time prior to the commencement of the relevant Training Course by giving written notice to FAW.  Provided the Candidate has paid the whole of the Fee at the time the cancellation notice is received by FAW, FAW will refund the following relevant percentage of the Fee (calculated from the day FAW received, or is deemed to have received, the notice):-